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The Utility Billing Division’s main responsibility is to bill and collect for water service, sewer service, sanitation service and provide quality customer service to the residents of Pharr. The Utility Billing Division sends out bills once a month via mail.

Utility Payment Options

In Person

Pharr City Hall
118 S Cage, 1st Floor
Pharr, TX 78577

By Mail

Water Billing Department
P.O. BOx 1729
Pharr, TX 78577

By Phone

Automatic Payment Response System: 956-402-4729

You can also make payments using our online payment system.

You will need to have your MasterCard, Visa, Discover Card, or personal check and water bill account number available.  Your one-time payment will be posted to your account the following business day, by Automatic Clearing House (ACH).

Customers have the option to pay their bill via bank draft each month. Contact the Billing Division at 956-402-4151 for more information.

Utility Payment Substations

Guzman’s Insurance

300 E Expressway 83, Suite D
Pharr, TX 78577

Monday – Friday
8:30am – 5:30pm

Junior’s Supermarket

6501 S Cage Blvd
Pharr, TX 78577

Monday – Sunday
7:00am – 10:00pm

Disconnection of Water Service

Disconnection of service can be made in person, by mail, fax or email. Just fill out the Sanitation Service Rates O-2015-09 form and send it with a copy of a picture ID of the account holder. Please make sure to include a forwarding address in your request.

Mail to: City of Pharr – Billing, P.O. Box 1729 – Pharr, TX 78577
Fax to: (956) 475-3460
Email to: [email protected]

For any questions on your bill, please call 956-402-4151

Rates & Fees

Latest water ordinance:  Sanitation Service Rates O-2015-09

Water

Base Fee Water Rate
Meter Size $1.65 per 1,000 gallons 0-19,999
5/8″ or 3/4″ $16.01 $1.70 per 1,000 gallons 20,000+
1″ $16.01
1.5″ $16.01
2″ $26.00
3″ $36.00
4″ $55.00
6″+ $90.00

Click link for more information and to read ordinance O-2015-40 Water

Sewer

Base Fee Rate
$14.55 $0.98 per 1,000 gallons as of 11/01/2008

Click link for more information and to read ordinance O-2015-39 Sewer


Senior Citizens

Base Fee Rate
Water $7.28 $1.49 per 1,000 gallons
Sewer $6.31 $0.61 per 1,000 gallons

Commercial Utility Rates

Commercial Water

Base Fee Water Rate
Meter Size $1.70 per 1,000 gallons 0-19,999
5/8″ or 3/4″ $22.50 $1.85 per 1,000 gallons 20,000+
1″ $22.50
1.5″ $22.50
2″ $26.00
3″ $36.00
4″ $55.00
6″+ $90.00
Commercial Sewer

Base Fee* Rate
$22.97 $1.30 per 1,000 gallons as of 11/01/2008
Water Meter Pricing

Water Meter Pricing
5/8″ or 3/4″ $450.00
1″ $700.00
1.5″ $1,050.00
2″ $2,000.00
3″ $3,750.00
4″ $5,300.00
6″+ $6,100.00
New Account Deposits

New Account Type Deposit Amount
Residential $100.00
Commercial $150.00
Renters/Tenants $150.00
Traveling Meters

Traveling Meters
$325.00 Deposit & $30.00 Installation Fee

*Call 956-402-4300 to check for availability*

Location

City of Pharr – City Hall
118 S Cage Blvd, 1st Floor
Pharr, TX 78577

Hours of Operation

Monday – Friday
7:30am – 5pm

Mailing Address

P.O. Box 1729
Pharr, TX 78577

Phone: 956-402-4151
Fax: 956-475-3460

Contact Us

Need help with something? Or do you have a comment you'd like to share? Please use this form to quickly get in touch with the City of Pharr. If necessary, we'll respond to you as quickly as possible.

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