Innovation & Technology

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Mission Statement:

The Innovation & Technology Department will provide the highest quality technology-based services, in the most cost-effective manner, to facilitate the Pharr mission as it applies to the management, learning, and community service.

To meet this mission we will:

  • Promote and facilitate the effective integration of technology into the basic mission of the city through planning, training, consulting, and other support activities.
  • Develop, enhance, and manage the city enterprise networks to provide high speed, transparent, and highly functional and secure connectivity among all information resources.
  • Provide capabilities including the ability to develop and manage the distribution (and marketing) through broadcast, narrowcast, broadband, software, the Web and other telecommunications technologies city programs.
  • Promote new uses of information technology within the city through the support for exploratory and innovative applications.
  • Provide leadership for effective strategic and tactical planning and management for technology used in both the law enforcement and fire departments.
  • Provide direction and support of the city digital radio communications infrastructure.

Radio Services Division:

In October, 2012, the Innovation & Technology Department assigned staff duties to include the direct design, support and provide a growth plan for the citys combined 800 Mhz P25 radio system. This division coordinates repairs and support for both public safety communications centers and is responsible for the operation of the city Technical Response Unit (TRU).

Geographic Information Systems (GIS) Division:

October 30, 2014 – GIS management and operations transferred to Engineering Department.

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