- Know yourself and seek self-improvement.
- Be technically and tactically proficient.
- Know your team and look out for their welfare.
- Keep your team informed.
- Lead by example.
Brought to you by the office of Mr. Juan Guerra City Manager.
- Ensure the task is understood, supervised, and accomplished.
- Train your staff as a team.
- Make sound and timely decisions.
- Develop a sense of responsibility among your subordinates.
- Employ your command in accordance with its capabilities.
- Seek responsibility and take responsibility for your actions.
In your work and appearance.
Have pride in the work that you do, it will be what you are known for. If you perform poorly and your level of effort is minimal, it will show and it will tarnish your reputation as such. The work you do represents who you are, so take pride and do a professional job.
If there are certifications to your level of expertise, get them; do not sit back and only do your job, make it a career.
Professionalism is expected of everyone. This includes professional customer service, proper dress attire, and appropriate relationships with co-workers, employees and citizens.
For yourself, your co-workers, employees and citizens.
Respecting yourself means doing what is needed to be a well-rounded person; you have to be mentally, physically, and spiritually stable in order to perform well at work. Complications due to instability leads to lack of productivity and maximum effort at work.
Respecting your co-workers and employees will lead to a good, more productive team. Without a good team, no Manager/Supervisor/Director/City Manager could ever provide the high quality services that the citizens deserve. Respect them by making sure they are properly trained, treated fairly, and allowed opportunities to grow.
Our citizens are the reason we have jobs. Every citizen, regardless of their economic status, will be respected and treated fairly. If we expect compliance from them, we must comply ourselves. There will be no favoritism, no “compadrismo”.
In your work and in your life.
Integrity is the cornerstone of your character. You will not be an effective leader unless you earn the trust of your co-workers, employees and our citizens.
Being accountable for your actions, and acting with pride and honor when all eyes are on you, and even more so when no one is watching. Great leaders must first be great men and women.
In what you do.
Having discipline will allow you to lead by example: dress, speak and act proper, treat people with courtesy and respect, arrive and leave work when you are scheduled to, complete your work assignments on time, and always get the job done.
Self-Discipline will also allow you to be consistent; Consistency is a key factor to provide outstanding customer service and develop a solid understanding of who your customer is, and what they need.
Is key to meeting and respecting the taxpayer's expectations and resources.
Everyone is expected to perform their duties in an ethical, fair, legal manner free of conflict of interests.
You must adhere to moral, professional and legal standards of conduct in the fulfillment of your professional responsibilities in order to enhance your performance and meet expectations.
Every profession adheres to ethical standards. This can also be called Code of Conduct, Code of Ethics, and Code of Professional Ethics.