The first 9-1-1 calls made in Haleyville, Alabama, and Nome, Alaska, were Basic 9-1-1 (B9-1-1). Enhanced 9-1-1 (E9-1-1) refers to 9-1-1 with expanded capabilities. Basic is less costly and yet allows a citizen to dial the three digits and reach the same public safety agency they had before with the seven digit number.
Basic 9-1-1 offers the citizens an easy to remember number to dial, and not much else. The 9-1-1 operators only know that the caller is dialing 9-1-1; they have no visual display of the phone number or address. The enhanced features of ANI (Automatic Number Identification) and ALI (Automatic Location Identification) may not be available with Basic 911.
With Enhanced 9-1-1 (E9-1-1) the ALI is a computer screen display that shows the caller’s phone number and address, and identifies which agency should respond for that area.
9-1-1 Dates in History
Haleyville, Alabama , received the first 9-1-1 call from Senator Fire
Nome, Alaska, implemented 9-1-1 respond for law enforcement, fire and EMS. The agency information allows the operator to transfer the call to the appropriate response agency by pushing a single button.
Office of Telecommunication issued national policy statements recognizing benefits of 9-1-1