The Meter Reading Division is responsible for manually reading all the water meters for residential and commercial customers in the City of Pharr. We currently service over 23,500 accounts. Readings are collected once a month.

For inquiries regarding your water bill please call (956) 402-4151. Thank you.

Backflow is the undesirable reversal of flow into the potable water system. Potable water is defined as water that is safe for human consumption as required by the public health authority, in this case the Texas Commission on Environmental Quality (TCEQ). Since the water purveyor (City of Pharr) incurs liability for the quality of the water sold, we use backflow preventers to limit the risks associated with the consumer’s piping.

A cross connection between our distribution system and another supply of questionable quality is a potential contamination hazard. A non-health hazard is that which does not generally cause any illness but can affect the aesthetic look of the water. A health hazard on the other hand, may spread disease, cause serious illnesses and can be lethal.

In accordance with Ord. No. O-2009-24, § 1, 7-21-09, a backflow assembly device must be attached to all landscape irrigation sprinkler systems connected to the City of Pharr water distribution system. Backflow devices counteract back pressure and/or prevent back siphonage from entering the distribution system. The backflow assembly device must be tested annually by a TCEQ certified backflow tester registered with the City of Pharr and a Test & Maintenace Report must be submitted to our office in the following manner:

Fax: (956) 783-4688 (Original must follow by mail)

Mail:
City of Pharr – Public Utilities
P.O. Box 1729
Pharr, Texas 78577
Attn: Backflow Prevention

Failure to complete this test could result in termination of your water service and a $75.00 reconnection fee. If you have any questions please do not hesitate to contact Jose R. Saldana or Diana Martinez at (956) 402-4300.