Innovation and Technology

Innovation & Technology

Public WIFI Hotspots

Resources

City of Pharr Innovation & Technology Department

Empowering Pharr Through Technology

The Innovation & Technology Department will provide the highest quality technology-based services, in the most cost-effective manner, and with superior customer service.
  • Delivering Reliable Solutions: We maintain a robust network infrastructure that keeps critical city services online, from library computers to traffic light controls.
  • Championing Innovation: We embrace new technologies to enhance efficiency, transparency, and resident engagement.
  • Safeguarding Our City: We prioritize cybersecurity, employing advanced tools and practices to protect city data and systems from cyber threats.
  • Bridging the Digital Divide: We strive to ensure equitable access to technology for all residents and foster digital literacy within our community.

Mission Statement

The Innovation & Technology Department will provide the highest quality technology-based services, in the most cost-effective manner, and with superior customer service.

Our Services

  • Websites: We manage all the City’s websites, providing a user-friendly platform to access important information, news updates, and online services like permitting applications.
  • Pharr 311 App: Download our convenient Pharr 311 app to easily report non-emergency issues like potholes, graffiti, or missed trash pickups directly to the City. Track the progress of your reports and stay informed about city services through the app.
  • Email Services: Our reliable email systems ensure seamless communication between residents and city departments.
  • Phone/Radio Systems: We maintain efficient phone & radio systems, making it easy for you to reach the right city staff whenever needed.
  • Video Surveillance: We manage multiple video surveillance solutions, enhancing security in our parks, libraries, and other public facilities.
  • Cybersecurity: We prioritize protecting the City’s data and systems from cyber threats through advanced tools and practices.
  • Public Wi-Fi Hotspots: Enjoy free internet access at designated locations like parks, libraries, and community centers, allowing you to stay connected while you’re out and about.
  • Server & Storage Systems: We operate and maintain secure servers and storage systems that house vital city data and ensure smooth operation of online services.

Innovation & Technology

Looking Ahead:

  • Innovation & Growth: We constantly explore new technologies, like TeamPharr.net fiber internet services, to improve efficiency and resident engagement.
  • Bridging the Digital Divide: We strive to ensure equitable access to technology for all residents by offering programs and resources to help bridge the digital gap.
Innovation and Technology - City of Pharr IT
Pharr 311 App - City of Pharr

Looking For:

Free Public Wi-Fi

Cyber Security

Awareness

Jose J. Peña - Director

Rogelio Martinez - Assistant Director

Alex Velazquez - System & Security Manager

Rolando Morales - Network & Support Manager

Kimberly Escamilla - Customer Service Manager

Juan P. Blanco - Application Services Manager

Location Information

Innovation & Technology

100 W Ferguson Ave, Pharr, TX 78577

Hours of Operations