Innovation & Technology
Public WIFI Hotspots
Resources
City of Pharr Innovation & Technology Department
Empowering Pharr Through Technology
The Innovation & Technology Department will provide the highest quality technology-based services, in the most cost-effective manner, and with superior customer service.
- Delivering Reliable Solutions: We maintain a robust network infrastructure that keeps critical city services online, from library computers to traffic light controls.
- Championing Innovation: We embrace new technologies to enhance efficiency, transparency, and resident engagement.
- Safeguarding Our City: We prioritize cybersecurity, employing advanced tools and practices to protect city data and systems from cyber threats.
- Bridging the Digital Divide: We strive to ensure equitable access to technology for all residents and foster digital literacy within our community.
Mission Statement
The Innovation & Technology Department will provide the highest quality technology-based services, in the most cost-effective manner, and with superior customer service.
Our Services
- Websites: We manage all the City’s websites, providing a user-friendly platform to access important information, news updates, and online services like permitting applications.
- Pharr 311 App: Download our convenient Pharr 311 app to easily report non-emergency issues like potholes, graffiti, or missed trash pickups directly to the City. Track the progress of your reports and stay informed about city services through the app.
- Email Services: Our reliable email systems ensure seamless communication between residents and city departments.
- Phone/Radio Systems: We maintain efficient phone & radio systems, making it easy for you to reach the right city staff whenever needed.
- Video Surveillance: We manage multiple video surveillance solutions, enhancing security in our parks, libraries, and other public facilities.
- Cybersecurity: We prioritize protecting the City’s data and systems from cyber threats through advanced tools and practices.
- Public Wi-Fi Hotspots: Enjoy free internet access at designated locations like parks, libraries, and community centers, allowing you to stay connected while you’re out and about.
- Server & Storage Systems: We operate and maintain secure servers and storage systems that house vital city data and ensure smooth operation of online services.
Innovation & Technology
Looking Ahead:
- Innovation & Growth: We constantly explore new technologies, like TeamPharr.net fiber internet services, to improve efficiency and resident engagement.
- Bridging the Digital Divide: We strive to ensure equitable access to technology for all residents by offering programs and resources to help bridge the digital gap.
Looking For:
Free Public Wi-Fi
Cyber Security
Awareness
Jose J. Peña - Director
Rogelio Martinez - Assistant Director
Alex Velazquez - System & Security Manager
Rolando Morales - Network & Support Manager
Kimberly Escamilla - Customer Service Manager
Location Information