FAQ’s
City News
Will the Fire Department refill my fire extinguisher?
The Fire Department does not refill fire extinguishers.
What type of fire extinguisher is best for my home?
Additional information can be obtained by visiting the Texas Department of Public Safety website.
Is outdoor burning allowed?
Yes, open burning is permitted with a Burn Permit. A Burn Permit can be obtained at the Pharr Fire Department located at 118 S. Cage Blvd. 3rd floor, Monday through Friday, 8:00 a.m. to 5:00 p.m. Certain burn permit rules and regulations apply.
What can I Burn?
Only brush, trees, and limbs are allowed for the sole purpose of land clearance.
There is a leaking fire hydrant on my street. Who is responsible for repairing it?
Contact the City of Pharr Water Department for any hydrant issues.
Does the Fire Department assist with bee removals?
If the bees are attacking a person DIAL 9-1-1, otherwise contact the Fire Department at (956)402-4400 for further information.
I’m opening a business, who do I contact in order to get a fire inspection?
Contact the Pharr Fire Marshal’s office at (956) 402-4400 for more information or to schedule an appointment.
Does the Fire Department offer Fire Safety information?
Yes, fire Safety Information can be obtained at the Fire Marshal’s office during normal business hours Monday through Friday.
Do you fill swimming pools?
No, the Fire Department does not fill swimming pools.
What is considered a hazardous material?
A hazardous material is any item or agent (biological, chemical, physical) which has the potential to cause harm to humans, animals, or the environment, either by itself or through interaction with other factors. If additional information is required please contact us at (956) 402-4400.
What is the phone number to the Poison Control Center?
To contact your local poison center call 1-800-222-1222. Or visit www.aapcc.org EMERGENCY DIAL 9-1-1
How do I obtain a fire record/report?
Records for fires within the city limits of Pharr may be obtained at 118 S. Cage, 3rd Floor. The cost per fire record varies; a request form must be completed in advance; which requires date, time and location of incident. Contact (956) 402-4400. Click here for a Fire Records Request.
How can I schedule a fire safety presentation?
Contact our fire prevention office at (956) 402-4400 and set up an appointment. Click here for a Fire Presentation Request.
How do I get a fire truck to come to my event (school, church, etc.)?
Contact our fire prevention office at (956) 402-4400 for more information. Click here for a Fire Presentation Request.
How often do I need to change the battery in my smoke detector?
We recommend that residents change the batteries in smoke detectors every six months. A good time to change the batteries is during the spring and fall time changes. Remember to always check your smoke detectors/alarms once a month.
Why should I have a Carbon Monoxide detector in my home?
A carbon monoxide detector is designed to alert you of fumes (carbon monoxide) which is an odorless, colorless, tasteless and invisible gas. It is produced by burning fuels (gasoline, wood, coal, propane, oil, and/or natural gas for example). It is an added level of protection for you and your family.
Where should Carbon Monoxide Detectors be placed?
The main responsibility of a firefighter is to protect life and property. Our job is to respond to ALL fires, accidents, and medical emergencies. We train to keep up with our skills in firefighting, hazardous materials, medical emergencies, technical rescue, and confined space. Aside from fire suppression and rescue, we also do prevention activities such as: inspections for life safety at businesses and residences, public education activities/events, visiting schools, and doing fire extinguisher training for the public. In addition, we also work to keep our equipment clean and in good working order at all times. These are just a few of the duties a firefighter does on a daily basis.
What do firefighters do all day?
The main responsibility of a firefighter is to protect life and property. Our job is to respond to all fires, accidents and medical emergencies. We train to keep up with our skills in firefighting, hazardous materials, medical emergencies, technical rescue and confined space. Aside from fire suppression and rescue, we also do prevention activities such as: inspections for life safety at businesses and public education activities, visiting schools and doing fire extinguisher training for the public. In addition, we also work to keep our equipment clean and in good working order at all times.