Got a leak or problem? Report it fast with the Pharr311 app or online portal!

Quickly and easily report leaks, potholes, missed trash pickups, and other non-emergency issues directly to the City of Pharr. Choose the method that works best for you:

Option 1: Download the Pharr311 app:

  • Available for free on the App Store and Google Play.
  • Select “Report an Issue.”
  • Choose the appropriate category and provide details.
  • Add photos for better reference.
  • Submit your report and track its progress within the app.

Option 2: Use the Pharr311 online portal:

  • Use the Online Portal below the end of this text. 
  • Select the type of Report and follow the prompts.
  • Describe the problem, choose the category, and add photos if needed.
  • Submit your report and receive updates via email.

No matter which method you choose, the City will receive your report and address it promptly.

Pharr311: Making it easier than ever to keep your city clean and safe!


Call 956-402-4300 to report the location.

Call 956-402-4300 Monday-Friday

After 5:00 pm call 956-787-8546 or 956-402-4444

Weekends call 956-787-8546 or 956-402-4444