Public Utilities Department

The Finance Department manages the following divisions:

I want to ...

Pay Utility Bill

Report a Problem (Water/Sewer)

Water/Sewer Related Services

Book A Tour

Conserve Water

Learn About Lead

Review Water Quality Reports

View BPAT Report

View Registered Backflow Testers

"Water is Life"

“Water is Life” is something the City of Pharr Public Utilities Department takes to heart.  Since 2004, we have held our “SUPERIOR” rating from our regulatory agency Texas Commission on Environmental Quality.

Every division recognizes how important water is and the value of water.  The Public Utilities Department has embraced the motto from the American Water Works Association and truly believes we are here to provide:

Public Health

Fire Protection

Economic Growth

Quality of Life Services

Our Services

Water Leak Repairs

Sewer Problems

Potable Water Production

New Water Connections

Water Quality Complaints

Treatment of Wastewater

Water/Sewer Line Locates

Backflow Prevention

Low Water Pressure

Lift Station Maintenance

Manhole Repairs

Fire Hydrant Repairs

Traveling Meters

Excavation Permits

Related Links

  • Application for Excavation on Right-of-Way or Easement

    After Filling out the form, please drop it off at our office (801 E Sam Houston) and leave it in the drop box with a check or money order in the amount of $10.
    The form will then be mailed off once its been reviewed and signed by the City of Pharr.

Meet Our Staff

Ruben Rosales – Public Utilities Director

Oscar De Leon – Assistant Director

Jesse Trejo - Superintendent of Operations

Aryzbeth Saldana - W & WW Laboratory Manager

Diana Martinez - Administrative Assistant

Diana Garcia - Clerk

Location Information

Public Utilities Building

801 E Sam Houston, Pharr, TX 78577

(956) 402-4444 – After 5 PM, Weekends, Holidays

(956) 402-4151 – Billing Inquiries

Hours of Operations